Tech Support
Expert Tech Support Built for Active Businesses
Nationwide Tech Support
From Wi-Fi networks and access control systems to digital surveillance cameras, businesses use technology to ensure operational efficiency.
With any tech-reliant business, technical issues can arise that disrupt operations, compromise security, and frustrate visitors.
Beacons Services’ dedicated nationwide tech support services are designed to keep your business’ systems running smoothly. We offer tiered services, proactive maintenance, and quick issue resolution to ensure your business stays connected, operational, and secure at all times, so you can focus on providing exceptional service to your guests.
Our customer support technicians monitor our call center 24 hours a day, 7 days a week. Each team member is an expert on wifi, networking, digital surveillance cameras, and access controls, allowing us to handle every support request, big or small. Every support member has comprehensive access to each customer location that calls in. This allows agents to see the full network. Clear network visibility allows them to know exactly where to start when solving your technical issues.
Beacon is committed to 100% customer satisfaction through our white glove service model.
What we Offer
24/7 Availability: We offer 24/7 support to address technical issues immediately.
Proactive Maintenance: Provide regular system updates and inspections to prevent and reduce downtime.
Specialized Expertise: Extensive support for all marina-specific technologies, including outdoor Wi-Fi, security systems, and automation tools.
Fast Issue Resolution: Remote and on-site services to resolve problems as soon as they occur and effectively.
Why Choose Beacons Services?
24/7 Availability: Our support team is available 24/7 and is always ready to assist, no matter the time.
Marina-Specific Expertise: We specialize in addressing the unique tech challenges of marina environments, from outdoor Wi-Fi to surveillance systems.
Proactive Maintenance: our team provides regular system checks and updates to prevent downtime and keep your operations running smoothly.
Remote and On-Site Support: Whether the issue requires remote troubleshooting or on-site repairs, we’ve got you covered.
Tailored Service Plans: Flexible support packages designed to fit the specific needs and size of your marina.
Are you a member of a facility that uses Beacon Services and need help?
Our US based support team is standing by to resolve your problem.
Are you experiencing technical difficulties?
Submit a ticket to our 24/7 support staff and our team will work to resolve the issue right away.