Customer Support
For members of a facility with Beacon Wifi:
The support staff is available:
Monday 9:00am-10:00pm ET
Tuesday 9:00am-10:00pm ET
Wednesday 9:00am-10:00pm ET
Thursday 9:00am-10:00pm ET
Friday 9:00am-10:00pm ET
Saturday 9:00 am-6:00 pm ET
Sunday inquiries are returned within 24 hours.
If you experience any issues with your wifi connection, give us a call.
Beacon Customer Support
Beacon Customer Support
Having trouble with your network, digital surveillance cameras, or access controls?
For facility operators and staff:
The support staff is available:
Monday 9:00am-10:00pm ET
Tuesday 9:00am-10:00pm ET
Wednesday 9:00am-10:00pm ET
Thursday 9:00am-10:00pm ET
Friday 9:00am-10:00pm ET
Saturday 9:00 am-6:00 pm ET
Sunday inquiries are returned within 24 hours.